Customer Service FAQs
How do I place an order?
To place an order contact us by phone and one of our representatives will be more than happy to help you with your order.
Phone: (630) 879-9050
Email (please be sure to
include your Phone Number):
What quantities can I order?
Standard sizes are quarts, gallons and 5-gallon pails, however certain items are only available by the pound. Specific information is available by contacting the Order Department.
What delivery options are available to me?
For your convenience, we ship via FedEx, UPS, DHL and various trucking companies
Do you ship internationally?
Yes we do!
How do I calculate ink usage per job?
Calculate using the following Ink Mileage Formula:
- Length in Inches x Width in Inches = Total Square Inches
NOTE: Only count the area that is going to be printed with ink.
- Total Square Inches
- 144 = Total Square Feet per Sheet
- Total Sq Ft x # of Sheets Printed = Total Sq Ft of the Job
- Using the table below, select your mesh and calculate your # of gallons needed.
Quick Reference Table
|MESH||Sq Ft per Gal|
|380 PW||3,200 – 3,400|
|355 PW||2,600 – 2,800|
|305 PW||2,200 – 2,400|
How do I choose which ink line I need?
How do I increase the drying speed of the inks or coatings?
We recommend our Sensitizer #7 (8209) for pigmented inks. It can be used in all Kolorcure ink lines starting at a 3% Add, increasing up to 10% Maximum if needed.
This product will not affect shelf-life.
For very Light Colors call for an alternative as it will slightly yellow or shift the shade of the ink.
We recommend our Sensitizer #3 (8208) starting at a 3% Add, increasing up to 10% Maximum if needed.
This product does not yellow or affect shelf-life.